Huntsmans Depot, Tinsley Park Road, Sheffield, S9 5HA
0114 256 1404

Privacy Policy

Your privacy is important to DBL Logistics. This privacy statement provides information about the personal information that DBL Logistics collects, and the ways in which DBL Logistics uses that personal information.

Personal information collection

DBL Logistics may collect and use the following kinds of personal information:

  • Information about your use of this website (including page visits, technology used etc);
  • Information that you provide using for the purpose of registering with the website (including your personal details);
  • Information about transactions carried out over this website (including payment details);
  • Information that you provide for the purpose of subscribing to the website services (including login details);
  • Any other information that you send to DBL Logistics.

 Using personal information

DBL Logistics may use your personal information to:

  • Administer this website;
  • Personalise the website for you;
  • Enable your access to and use of the website services;
  • Publish information about you on the website;
  • Send to you products that you purchase;
  • Supply to you services that you purchase;
  • Send to you statements and invoices;
  • Collect payments from you;
  • Send you marketing communications.

Where DBL Logistics discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, DBL Logistics may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

DBL Logistics will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

DBL Logistics will store all the personal information you provide on its secure servers.

Information relating to electronic transactions entered into via this website will be protected by encryption technology.

Cross-border data transfers

Information that DBL Logistics collects may be stored and processed in and transferred between any of the countries in which DBL Logistics operates to enable the use of the information in accordance with this privacy policy.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.

You agree to such cross-border transfers of personal information.

Updating this statement

DBL Logistics may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.

Other websites

This website contains links to other websites. DBL Logistics is not responsible for the privacy policies or practices of any third party.

Contact DBL Logistics

If you have any questions about this privacy policy or DBL Logistics’ treatment of your personal information, please write to us at:

DBL Logistics
Huntsman Depot
Tinsley Park Road
S9 5HA


In accordance with the General Data Protection Regulation (GDPR), Apex Sheffield Limited t/a DBL Logistics & DBL Logistics London Limited have implemented this privacy notice to inform you of the types of data we hold and process.

We also include within this notice the reasons for processing your data, the lawful basis that permits us to process it, how long we keep your data for and your rights regarding your data.


Under GDPR, all personal data obtained and held by us must be processed according to a set of core principles. In accordance with these principles, we will ensure that:

a) processing is fair, lawful and transparent

b) data is collected for specific, explicit, and legitimate purposes

c) data collected is adequate, relevant and limited to what is necessary

d) data is kept accurate and up to date. Data which is found to be inaccurate will be rectified or erased without delay

e) data is not kept for longer than is necessary for its given purpose

f) data is processed in a manner that ensures appropriate security of personal data including protection against unauthorised or unlawful processing, accidental loss, destruction or damage by using appropriate technical or organisation measures

g) we comply with the relevant GDPR procedures for international transferring of personal data


We keep several categories of personal data in order to carry out effective and efficient processes. We keep this data in a file relating to each client and we also hold the data within our computer systems, for example, our accounts systems.  Specifically, we hold the following types of data:

a) personal details such as name, address, phone numbers

b) Consignee name, address, phone numbers

c) VAT and company registration number

d) Various email addresses and telephone numbers

e) bank account details

f) CCTV footage


You provide several pieces of data to us directly during any contract negotiation period, for example names, addresses, telephone numbers. In some cases, we will provide data about you to third parties but only what is adequate and relevant for the purpose of processing.

Data is kept on a secure server protected by anti-virus software & firewalls, this is also monitored externally by an independent IT specialist business.


The law on data protection allows us to process your data for certain reasons only. In the main, we process your data in order to perform the contract we have with you or in pursuit of our legitimate interests. The information below categorises the types of data processing we undertake and the lawful basis we rely on.

Activity requiring your data : Lawful basis

a) Carry out the contract that we have entered into with you e.g. using your name, contact details : Performance of the contract

b) Ensuring payment : Performance of the contract

c) Making decisions about who to enter into a contract with : Our legitimate interests

d) Business planning and restructuring exercises : Our legitimate interests

e) Dealing with legal claims made against us : Our legitimate interests

f) Preventing fraud : Our legitimate interests

g) Ensuring our administrative and IT systems are secure and robust against unauthorised access : Our legitimate interests


Your failure to provide us with data may mean that we are unable to fulfil our requirements for entering into a contract with you or performing the contract that we have entered into.


Employees within our company who have responsibility for the carrying out of our contractual agreement will have access to your data which is relevant to their function. All employees with such responsibility have been trained in ensuring data is processing in line with GDPR. 

Data is shared with third parties for the following reason: Providing delivery and collection services.

We do not share your data with bodies outside of the European Economic Area, unless this is a service you have requested. This is only by special agreement & is not a common data share practiced by Apex Sheffield Limited t/a DBL Logistics & DBL Logistics London Limited.


We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction and abuse. We have implemented processes to guard against such. This

also includes the use of our secure server protected by anti-virus software & firewalls, that is monitored externally by an independent IT specialist business.


We only keep your data for as long as we need it which will be at least for the duration of your engagement with us.


You have the following rights in relation to the personal data we hold on you:

a) the right to be informed about the data we hold on you and what we do with it

b) the right of access to the data we hold on you.

c) the right for any inaccuracies in the data we hold on you, however they come to light,

to be corrected. This is also known as ‘rectification’

d) the right to have data deleted in certain circumstances. This is also known as ‘erasure’

e) the right to restrict the processing of the data

f) the right to transfer the data we hold on you to another party. This is also known as ‘portability’

g) the right to object to the inclusion of any information

h) the right to regulate any automated decision-making and profiling of personal data.


Where you have provided consent to our use of your data, you also have the right to withdraw that consent at any time. This means that we will stop processing your data.


Our Data Protection Officer is:
Adam Boyd (TechIOSH)
Operations Director

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).